Launch of Call Center & CRM Solution
In pursuance to the commitment of providing Clearing Members and other prestigious Clients with an efficient and in-time support, National Clearing Company of Pakistan Ltd. (NCCPL) is pleased to announce yet another progressive initiative of launching an automated Call Center & CRM Solution.
NCCPL, being an innovative IT based solution provider in capacity of Clearing & Settlement Services for all capital market trades, enjoys the legacy of being amongst those organizations that performs an imperative role in the advancements of this particular sector. The launch of this solution would bring change in the existing manual query resolution process by replacing it with automated system which has the capability to lodge, track and resolve the queries / complaints in the most time efficient manner.
A dedicated Universal Access Number (UAN) 111-111-622 has been assigned which would directly connect the callers to our Customer Support Representative ready available for their facilitation.